Payment

Rental Payments are due upon reservation and released to the Equipment Provider after StageWing™ administrators receive a confirmation by the Renter that the equipment has been received. Rental Cancellation Policy: Renters can cancel a rental request before it is accepted, or within 2 hours of making the request and the cancellation is free. If the Renter cancels within 72 hours of the rental delivery date, they will receive a 50% refund. If the Renter cancels within 48 hours of the rental delivery date, the rental is non-refundable.

Delivery available within 50 miles of Atlanta, Georgia:

Delivery

The Provider will deliver the equipment to the Renter at the agreed-upon date and time. Should the Renter need additional time, the Renter MUST COMMUNICATE that to the Provider and receive confirmation from the Provider. Please note: if additional time is needed, the Renter may be charged an additional day at the normal rental rate. At the close of the event or the time of pickup, the Renter must stay with the equipment until the Provider is present to receive and inspect it. Providers and Renters should take pictures and thoroughly inspect the equipment at the time of delivery/pickup.

Refunds Exchanges

If the Renter cancels within 48 hours before the rental delivery date, they will receive a 50% refund. If the Renter cancels within 24 hours of the rental delivery date, the rental is non-refundable. The refundable deposit will be credited back to the renter's account.

Additional Policies & FAQs