Privacy Policy

Swing Productions, Inc. d/b/a StageWing Last Updated: April 23, 2026

1. Introduction

Swing Productions, Inc., operating as StageWing ("StageWing," "us," "we," or "our"), is committed to protecting the privacy of our customers and community members. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, platform, and services at stagewing.com and stagewingapp.com (the "Service").

By using our services or providing your contact information, you agree to the terms of this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our Terms and Conditions, accessible at stagewing.com.

2. Information We Collect

We may collect the following types of personal information:

Personal Data

• Full name and email address
• Phone number
• Mailing address, city, state, and ZIP code
• Government-issued photo identification (required for certain rental transactions)
• Account information including membership type and platform activity
• Booking and transaction information including rental details, booking dates, service requests, and payment information
• Communication data including messages, inquiries, and support requests submitted through our website or via SMS

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This may include your device's IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and analyze information to improve our Service.

Cookies are small data files that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Session Cookies — to operate our Service
• Preference Cookies — to remember your preferences and settings
• Security Cookies — for security purposes

3. How We Collect Your Information

We collect information in the following ways:

• Through contact and booking forms on our website at stagewing.com and stagewingapp.com
• Via SMS opt-in when you text START to our business number or submit your phone number through our website
• Through email correspondence and customer support interactions
• As part of a service agreement or rental contract
• Through your use of the StageWing platform and its features
• Through cookies and tracking technologies as described above

4. How We Use Your Information

StageWing uses the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To process and confirm equipment rental bookings and transactions
• To send account notifications related to your membership or rental activity
• To provide delivery and logistics updates related to equipment orders
• To respond to customer inquiries and provide support
• To send marketing and promotional messages about StageWing services, new equipment listings, and events
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To monitor usage and detect, prevent, and address technical issues
• To comply with applicable legal obligations

5. SMS / Text Messaging

StageWing operates an SMS messaging program to communicate with customers and community members. By providing your phone number and opting in, you consent to receive text messages from StageWing, including account notifications, delivery updates, customer support messages, and promotional offers.

• Opt-In: You may opt in by submitting your phone number through our website contact or booking form, or by texting START to our business number
• Message Frequency: Message frequency varies based on your account activity and preferences
• Opt-Out: You may opt out at any time by replying STOP to any message you receive from us. You will receive one final confirmation message and no further messages will be sent
• Help: Reply HELP at any time for assistance, or contact us directly at rentals@stagewing.com
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan

6. How We Share Your Information

StageWing does not sell or share your personal information with third parties for marketing or promotional purposes.

We may share your information with trusted third-party service providers solely to support legitimate business operations, such as payment processing, equipment logistics, and platform hosting. These providers are only permitted to use your information to perform services on our behalf and are obligated not to disclose or use it for any other purpose.

Mobile opt-in and SMS consent information is never shared with any third party for any purpose. All sharing described in this policy explicitly excludes mobile opt-in data and consent.

7. Analytics

We may use third-party service providers to monitor and analyze the use of our Service.

Google Analytics — Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. You can opt out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on Google's privacy practices, please visit: https://policies.google.com/privacy

8. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer and process your data in the United States. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

StageWing is powered by AWS and uses the highest available encryption and commercially reasonable means to protect your Personal Data. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

9. Disclosure of Data

StageWing may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of StageWing
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

10. Data Security

The security of your data is important to us. While we use commercially acceptable means to protect your Personal Data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

11. Children's Privacy

Our Service does not address anyone under the age of 18 ("children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at rentals@stagewing.com. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take immediate steps to remove that information from our servers.

12. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to applicable legal requirements
• Opt out of SMS communications at any time by replying STOP
• Opt out of marketing emails by clicking the unsubscribe link in any email we send

To exercise any of these rights, please contact us at rentals@stagewing.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, via email or a prominent notice on our Service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, SMS communications, or wish to make a request regarding your personal information, please contact us rentals@stagewing.com or (404) 736-1419

Swing Productions, Inc. d/b/a StageWing Email: rentals@stagewing.com Website: https://www.stagewingapp.com/privacypolicy